TECHNOLOGY CONSULTING

Technology has become vastly more complicated in a short period of time. Trying to sort through all the pieces and figure out how they interact requires a lot of time and training. Adding "IT expert" to the many roles you already fill as the owner of a small or medium business is simply not practical.

Instead, turn to an experienced IT professional for help. Expect more than advice on hardware and software; Carney Techology Group delivers insights into how you can use technology strategically to improve your business.

The right cloud solution will deliver availability, security, and affordability, but choosing from the many options is confusing. We work with you to understand the problem you are trying to solve and make a recommendation that will give you the features you need at the price you can afford.

Voice over IP (VoIP) or Plain Old Telephone Systems (POTS)? Verizon, Comcast, or one of the many new players? Whether you are looking for a new system or seeking to optimize your existing set-up, we make sure your system is properly configured for your voice traffic and your budget. We have partnered with best-of-breed voice system providers so that we can offer cloud or on-premise voice systems. We work with you to determine the best possible option and then deploy it with the least amount of impact. And, once deployed, we provide a one-call service regardless of the issue so you don't have to figure out who to call, and to avoid multiple vendors from pointing fingers at each other when an issue arises.

Voice and video traffic support your business when properly deployed, and a solid web presence raises your business’s visibility. Unfortunately, there are few providers that understand how all these services work together, and worse, how they can impact each other. Streaming music and video, voice services provided over the Internet and web browsing have to use the same Inernet connection. From determining the appropriate bandwidth requirements to blocking inappropriate websites to save on bandwidth requirements, we can help you tune your network connectivity to provide the best performance possible and not impact your employees ability to get their job done.

If your core network is not operating properly, you will experience all kinds of problems. We perform a complete inventory of the technology in the office, including servers, PCs, network equipment, wireless access points, printers, and other devices. This inventory provides us with a complete understanding of your environment and a map of potential problem spots. We create a support diagram to make maintenance and upgrades easier and reveal opportunities to add value in the future. And, when it's time to upgrade and replace outdated hardware or software, we have the experience to provide those services with minimal impact on your business activities.

We diagnose and resolve performance issues to ensure your business is running at peak efficiency and your employees are not wasting time waiting for your system to respond. From email systems to third party software integration, we take a strategic and holistic approach to your business's technology platform.